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• • King Fook VIP Program Terms and Conditions

    General Terms & Conditions King Fook VIP Program is only applicable to King Fook and Masterpiece by king fook shops in Hong Kong. Members must present their VIP number or VIP information to enjoy membership privileges. VIP membership privileges cannot be used in conjunction with other King Fook Jewellery Group promotional offers. VIP members must be personally present at the King Fook Jewellery or Masterpiece by king fook shop and countersign on the sales receipt to enjoy membership privileges. VIP membership and all related offers and privileges are not transferrable or assignable to others. King Fook Jewellery Group reserves the absolute right to interpret and/or revise the terms and conditions of the VIP Program without prior notice. In case of any disputes, the decision of King Fook Jewellery Group Limited shall be final and no correspondences will be entered into. Purchases made at sale events would not be entitled to VIP points accumulation and/or extra rewards.

    Cash Voucher Usage and Redemption King Fook VIP Program Cash Voucher cannot be exchanged for cash and is only applicable to King Fook and Masterpiece by king fook shops in Hong Kong. King Fook VIP Program Cash Voucher will not be accepted if it is damaged, altered or photocopied. No claim will be entertained for loss of cash voucher. King Fook Jewellery Group Limited reserves the absolute right to interpret and/or revise the terms and conditions governing the usage and redemption of the VIP Program Cash Vouchers without prior notice. In case of any disputes, the decision of King Fook Jewellery Group Limited shall be final and no correspondences will be entered into.

    Birthday Privileges - free labour cost on 999.9 Gold Jewellery This birthday offer is not applicable to fixed price items, electroforming goods and made-to-order items. 30% of on labour cost for electroforming goods and 50% off on labour cost for specified items. This birthday offer is not applicable to alteration services. This birthday offer is valid for multiple usages throughout the month of the birthday of the King Fook VIP member. The VIP member must present the birthday SMS and VIP number in person when making the purchase in order to enjoy this birthday offer. This birthday offer is only applicable to King Fook and Masterpiece by king fook shops in Hong Kong.  This offer cannot be used in conjunction with any other King Fook Jewellery Group promotional offer. King Fook Jewellery Group Limited reserves the absolute right to interpret and/or revise the terms and conditions governing the birthday privileges of the VIP Program without prior notice. In case of any disputes, the decision of King Fook Jewellery Group Limited shall be final and no correspondences will be entered into.

    Birthday Privilege - 20%/ 30% Discount on Jewellery Products This birthday offer is not applicable to purchases made on GIA products over 2 carats, and/or fixed price items. This birthday offer is valid for multiple usages throughout the month of the birthday of the King Fook VIP member. The VIP member must present the birthday SMS and VIP number in person when making the purchase in order to enjoy this birthday offer. This offer is only applicable to King Fook and Masterpiece by king fook shops in Hong Kong.  This offer cannot be used in conjunction with any other King Fook Jewellery Group promotional offer. King Fook Jewellery Group Limited reserves the absolute right to interpret and/or revise the terms and conditions governing the birthday privileges of the VIP Program without prior notice. In case of any disputes, the decision of King Fook Jewellery Group Limited shall be final and no correspondences will be entered into.

     

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  Terms and Conditions

  1. King Fook Jewellery Group Customer Privacy Policy

     At King Fook Jewellery Group, we are committed to protecting your personal and data privacy. To ensure that you can make informed decisions and feel confident about supplying your Personal Data (as defined below) to us in connection with your King Fook Jewelry membership, we provide this notice outlining our practices, and the choices you have, concerning how your Personal Data is being collected and used by us.

  2. Personal Data We Collect

     1. We may request you to provide information in several areas of our website, mobile services and other channels that may be used to verify your identification at a later time including but not limited to:

        1. A user name or membership number and password that you will use to access our website and services

        2. Your personal information such as your name, date of birth, number or other information;

        3. Your contact information such as your telephone numbers and email addresses;

        4. Your responses to market surveys and contests conducted by us or on our behalf;

     2. Certain Personal Data (particularly relating to your personal information and contact information) are required for specific services and if you fail to supply such Personal Data as requested from each specific service, we may be unable to provide the services in full.

  3. Purposes for Collection and Use of Personal Data

     1. We may use Personal Data for one or more of the following purposes:

        1. To process and administer your application to join King Fook online VIP member zone;

        2. To process your request for any products or services offered by us;

        3. To fulfill requests submitted by you, whether online, over the phone, through our mobile services, or through other methods;

        4. To process or confirm your gift redemption;

        5. For the operation of King Fook Jewelry including delivery of associated benefits and services, ongoing research and programme development, as well as delivering news and information to King Fook online VIP members;

        6. For marketing, promotional and customer relationship management purposes, such as sending you updates on the latest offers and promotions in connection with King Fook Jewellery Group;

        7. For identification and verification purposes, in connection with any of the services or products that may be supplied to you;

        8. To respond to, handle and process any enquires submitted by you;

        9. To fulfill the above purposes, you may be contacted via email, direct mailing, telephone marketing, SMS or other means that are allowed by local authorities.

     2. We may also from time to time use aggregate non-identifying information about our customers to better design our website and/or to improve our services and products. This means we may provide this information to third parties. However, this information will never identify any single member of the programme in particular.

     3. Except as provided below, we will not knowingly or intentionally use or share the Personal Data you provide to us in ways unrelated to the aforementioned purposes without your prior consent.

  This notice is written in English and may be translated into other languages. In the event of any inconsistency between the English version and the translated version of this notice, the English version shall prevail.

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